FAQ & Terms

1.DRIVING LICENSE.The driver must be at least 23 years old, and up to 70. In case of 4×4 or a mini-van rental, the minimum age is 25.The driver’s license must be valid for at least one year. If thelicense is not issued by an EU member-country,then the driver must have a valid international driving permit, along with their national one.

It is the driver’s responsibility to make sure, before the booking of a vehicle, that they hold the appropriate driving license.In any case, copies of the driver’s license,such as email files, photocopies or facsimiles, will not be accepted.

2.PAYMENT METHODS. Payment is done in cash or by credit card(VISA, MAESTRO, MASTERCARD) at the beginning of the rental(we do not accept American Express cards). Prices include VAT and city taxes.

3.INSURANCE COVERAGE.The renter can choose between the following types of insurances:SIMPLE THIRD PARTY INSURANCE: It covers a driver’s personal accident up to 12.000€, injuries to third parties up to 1.000.000€ andproperty damages to third parties up to 1.000.000€.It does not cover damages of the rented vehicle. Simple insurance is included in the vehicles’ prices.COLLISION DAMAGE WAIVER(C.D.W.): The renter can limit their responsibility to damages of  the rented vehicle for groups Α, Α1, A2,Β: 600,00€· C, C1: 700,00€·D, D1 800,00 € , E, E1, F1: 1.000,00€· F: 900,00€·G, G1: 1.200,00€. Prices do not include VAT.It does not cover damages of the underbody, the tires, the wheels, the windscreens and the windows of the vehicle (the renter has to pay for such damages). In any case, no insurance type covers the loss or damage of the keys, as well as damages of the interior of the vehicles. The insurance will notbe valid in case the driver is under the influence of alcoholor drugs, or has violated the Highway Code/traffic rules.

4.FINANCIAL LIABILITIES OF THE RENTER. Fuel is paid by the renter, who must return the vehicle with a full reservoir, as it was when picked up.Tickets and fines are payed by the renter, who is responsible for any traffic violationoccurring during the rental. The local authorities will ask for the renter’s personal information, so the payment of the fine or ticket will be requested even after the rental has finished, in case the pay-off has not been already arranged.In casethe vehicle plates get withheld by the authorities, the renter will be obliged to pay all the rental fees until the vehicle plates are returned.

5.LEGAL LIABILITIES OF THE RENTER. The renter makes sure that the condition of the car is good as soon as they receive it.The renter agrees to follow the traffic rules and not to use the rented vehicle for speed races, in compact or sandy terrains.In case of an accident, the driver agrees to stop the vehicle and inform “Leon Rent a Car” about the incident. It is forbidden more passengers than the ones allowed by the Greek law or the manufacturer of each specific vehicle, to be inside or on the vehicle.

For safety reasons,the renters will be required to set their baby or booster seats themselves.

It is FORBIDDEN to ferry the rented vehicle without the written approval/authorization of the company. It is also forbidden to pass the country’s borders with the rented vehicle.

 

It is FORBIDDEN to carry pets in the vehicle. However, small pets are allowed under the strict condition that they are carried in special pet cages or bags.

  • All reservations refer to a vehicle group and not to a specific vehicle. In case of no availability, the company retains the right to offer an upgrade without any additional charge.
  • The company has the right to reclaim the vehicle if it has or is being used in violation of the terms of the rental contract or the law.

Our office is located less than 80 meters away from the ferry, in Korissia’s port. We prepare your contract and you pick up your vehicle.

Yes, if the country is a member of the European Union. Citizens of countries outside the European Union must issue an international driving permit before arriving in the island, and present it alongside their national permit.

When you come to our office, you will be asked to show us your passport or ID.In any case, a valid driving license is required, as photocopies, pictures in electronic devices such as mobile phones, or computer files such as emails, will not get accepted.

We will also ask for your credit card, in order to write its number and expiry date on your contract. American Express cards are not accepted by our agency.

Each vehicle can have up to two drivers, without any additional charge.

Both drivers must comply to the following:
-Be older than 23 years old or 25 years old in case of a 4×4 or mini-van rental, and not older than 70 years old.
-Have a valid driving license, held for at least one year.
-For citizens of countries other than Greece, a valid International or EU’s driving license is required.

When you pick up your vehicle, you can either pay in cash or by credit card. We accept MasterCard, Maestro and VISA cards.

No, the credit card is needed only for guarantee reasons. We will not hold money from it.

Vehicles are always delivered with a full reservoir. The renter is obligated to return the vehicle with the same volume of fuel.

There is no limit on the distance you can drive. You can travel freely any day without any limit or additional charge.

This is your choice. Apart from the simple third party insurance, we provide C.D.W.

You can find more information about the insurance options in the “Terms and Conditions” section.

It is forbidden to ferry the rented vehicle.We cannot repair or replace your vehicle if it is located out of the island of Kea, as the insurance coverage will no longer be valid.

If you have a pet, you must inform our company prior to your booking/rental. You are allowed to carry only small pets in our vehicle. 
You must use appropriate containers for their transportation such as special bags for three reasons:
1. Their safety, and yours.
2. The containment of animal hair, in order the vehicle to get cleaned effectively(absolutelyessential for avoidance of allergy incidents) 

  1. Avoiding causing damage to the interior of the vehicle.
    Otherwise, you might be charged with the cost of bio-cleaning the car, or the cost of the damages caused inside of it.

Tickets and fines you may get are your responsibility, so you should arrange the payment prior to the drop-off, and inform “Leon Rent a Car” about it.

You need to contact our office. Call us any time or day, and the roadside assistance will assist you.

If the cancellation occurs:
-up to 15 days prior to the scheduled pick-up, your deposit will be fully refunded.
-from 15 to 5 days prior to the scheduled date of the pick-up, 40% of your deposit will be refunded.
– less than 5 days before the scheduled pick-up, your deposit will not get refunded.

You can send an email or call us any day of the week. We will gladly process your request, and make the change, if our availability permits it.

® 2020